Yes, but the smart head will remain off until the power comes back and it will not record gallon usage.At that time, you must contact customer service for instructions on how to reprogram it.Phone: 800-708-8556

Yes, you only need to contact our customer service department.Hours: Monday to Friday, 9:00 a.m. – 6:00 p.m. Phone: 800-708-8556

Every 14 days or every 2,962 gallons.

One bag of salt should be added to the tank monthly.

Ensures System Efficiency: Adding salt to the water treatment system is crucial to guarantee system efficiency and the quality of the treated water.Prevents Future Issues: Adding salt as needed can help prevent future problems with the system and ensure its longevity.Optimizes Performance: Adding salt as needed can help optimize the system’s performance and extend the lifespan of the resin.

Type and Brand: - Diamond Crystal - Salt Pellets - Morton - Salt Pellets Stores: - Walmart - Bjs /Costco - Home Depot - Lowes

Technical Visit to Determine Mineral ReplacementThe technical visit is an important step to determine whether the minerals in the water treatment system need to be replaced after 5 years. During the visit, technicians will assess the condition of the minerals and determine whether they are still functioning effectively.What Will Be Evaluated During the Technical Visit?Filtration Capacity: Technicians will evaluate the filtration capacity of the minerals and determine if they are still effectively removing contaminants from the water.Saturation Level: Technicians will assess the saturation level of the minerals and determine if they are close to reaching their maximum capacity.